Precision in Every Step, Excellence in Every Partnership.

At Aybroad, precision is more than a technical metric—it is our solemn commitment to our global partners. From initial consultations and precision mold development to scientific material selection and digitized production monitoring, we meticulously refine every stage of our collaborative process. We believe that only through absolute rigor in our operations can we deliver the exceptional product quality that earns the long-term trust of our clients.

Aybroad Precision Process and Partnership

Process

Demands Evaluation

Project Development

Order Confirmation

Production Quality

Global Delivery

After-Sales Service

FAQ(Frequently Asked Questions)

01. Trust & Reliability

Q: How do you guarantee contract fulfillment and fund security?

  • Legal Protection: We sign formal bilingual (Chinese-English) trade contracts with clear penalty clauses for breach of contract to ensure equal rights for both parties.
  • Transparency: We maintain an open attitude and welcome third-party inspection agencies (e.g., SGS, TÜV) to conduct on-site factory audits. Upon request, we can also provide real-time video tours of our production line.
  • Track Record: We maintain long-term partnerships with several well-known international brands. We can provide relevant case studies as references within the scope of our NDAs.

Q: How do you protect client assets, such as molds and Intellectual Property (IP)?

  • Agreement Protection: At the project's start, we sign a formal Non-Disclosure Agreement (NDA) and a Mold Ownership Agreement.
  • Internal Control: Your molds and designs are used exclusively for your orders. For any outsourced processes, we require subcontractors to sign strict confidentiality terms to ensure your designs are not leaked or misappropriated.

02. Design & Prototyping

Q: Can you ensure prototyping accuracy for complex designs?

  • Expert Team: Our engineering team has over 15 years of experience in insole R&D, providing professional advice on EVA hardness, PU density, and compression sets.
  • Standardized Process: We follow a rigorous development path: Drawing/Sample ➔ 3D Model ➔ 3D Prototype (Wooden Mold) ➔ Sample Mold ➔ Physical Sample ➔ Mass Production Molds.
  • Fast Response: We commit to completing technical reviews within 24 hours and delivering physical prototypes within 5-7 working days.

Q: How do you handle extra requirements outside your current production scope?

  • Rapid Integration: We analyze the core essence of your specific needs. As industry experts, we quickly connect with local specialists to learn and master the necessary requirements.
  • Coordination & Supervision: If specialized external companies are required, we act as your agent to coordinate and supervise the entire process, ensuring the output meets your standards.

03. Compliance & Quality Control

Q: How do you ensure products meet environmental standards (e.g., REACH/RoHS)?

  • Source Control: We only purchase raw materials from compliant suppliers. In processes like bonding, gluing, and printing, we strictly use or require the use of eco-friendly, water-based materials.
  • Testing Support: We provide third-party lab reports (e.g., REACH, Heavy Metals, California Prop 65, PFAS) upon request to ensure your products can be sold legally in global markets.

Q: How do you guarantee that mass production matches the approved sample?

  • SOP Implementation: We develop a detailed SOP (Standard Operating Procedure) for every product. During production, these SOPs are distributed to every workstation to ensure strict compliance by all workers.
  • Multi-stage QC System:
    • IQC (Incoming Quality Control): Ensuring all raw materials meet physical specifications.
    • IPQC (In-Process Quality Control): Conducting AQL 2.5/4.0 inspections during foaming and stamping.
    • Final Inspection: A final pre-shipment screening where all records must be signed by the responsible QC officer for full traceability.

04. Logistics & Risk Management

Q: How do you protect products from damage during long-distance sea freight?

  • Reinforced Packaging: We use high-strength 5-layer corrugated cartons and conduct compression tests to prevent insole deformation under pressure.
  • Loading Optimization: We use professional software to simulate the best loading configuration, ensuring even weight distribution and optimizing space utilization to save on freight costs.

Q: How do you handle unexpected production issues?

  • Honesty & Transparency: We demand 100% honesty from our sales team. We provide weekly Progress Reports including actual production photos or videos.
  • 2-Hour Response: For any deviations, we promise a response within 2 hours to discuss solutions, rather than hiding or delaying the issue.

Q: How do you handle price fluctuations caused by force majeure?

  • Win-Win Negotiation: If fluctuations occur, we will immediately explain the cause, extent, and details of the impact.
  • Shared Responsibility: If the fluctuation is manageable, we will absorb costs internally to maintain price stability. If the impact is excessive, we will negotiate a fair cost-sharing plan based on our long-term partnership.